Get dependable L1, L2 and L3 IT support for your business technology. We also provide white-label helpdesk services for MSPs when you need extra support.
Two minutes · No card required · We never ask for passwords
We built the free helpdesk to prove the work before anyone signs anything.
We support businesses of all sizes, including managed service providers who need extra hands. Our engineers work across on-premises and cloud environments, and we'll take a ticket on any of it.
Behind those devices we manage the business-critical platforms: Microsoft 365 and Office 365, Google Workspace, Azure and Entra ID, Active Directory Domain Services, Exchange Server 2007 through 2019, Intune, Jamf Pro, Datto, Kaseya and NinjaOne, plus identity, security and compliance tooling across the estate.
A password reset shouldn't wait behind a tenant migration, and a tenant migration shouldn't land with a first-line technician. Pick a tier to see exactly what sits inside it.
First-line support and intake. Initial issue resolution and the day-to-day operational tasks that keep people working.
Free tickets draw on the same knowledge. If your problem sits in any of these, an engineer who works in it every day will read it.
No onboarding overhead and no "we don't support that." If you're an MSP, we plug into your existing ticketing and RMM rather than asking you to change it.
Free offers usually hide the edges. Here are ours, before you spend two minutes on a form.
Why give it away? Because it's a better introduction than a slide deck. Most of our clients started with one problem we solved before they had signed anything — and the ones who didn't hire us still got their answer.
| Priority | What it means | First response target |
|---|---|---|
| P1 | CriticalBusiness has stopped. Nobody can work. | Within 2 hours |
| P2 | HighA team is blocked and there's no workaround. | Within 4 business hours |
| P3 | NormalOne person affected, or a workaround exists. | Within 1 business day |
| P4 | LowA question, a second opinion, or advice. | Within 2 business days |
These are targets for free tickets, handled on a best-effort basis — not a contractual SLA. Clients on a managed agreement get guaranteed response and resolution times in writing, with SLA monitoring and escalation built into the workflow.
If the real issue isn't a laptop that won't connect but a process eating half a day every week — the spreadsheet, the email approvals, the thing typed in twice — we build custom Power Platform solutions on the Microsoft licences you already own. Design first, in Figma, at our cost.
Two minutes to describe it. No account to create, nothing to pay, nothing to cancel later.